APA Style

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Model Business Letters, E-mails and Other Business Documents : Cara membuat surat, e-mail, dan dokumen bisnis lain berbahasa inggris (6th ed.). (2005). : Indeks.

MLA Style

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Model Business Letters, E-mails and Other Business Documents : Cara membuat surat, e-mail, dan dokumen bisnis lain berbahasa inggris (6th ed.). . : Indeks, 2005. Text.