Managing to Keep the Customer : How to achieve and maintain superior customer servive throughout the organization

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Managing to Keep the Customer : How to achieve and maintain superior customer servive throughout the organization

Desatnick, Robert L. - Personal Name;

Dipinjam oleh: Yuli Setya tanggal harus kembali 5 May 2008

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Perpustakaan UNIVERSITAS LIA 658.812 DES m

2190032

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Detail Information

Series Title: -
Call Number: 658.812 DES m
Publisher: San Francisco : Jossey-Bass Inc.., 1987
Collation: xvi, 163p.; 23cm.
Language: Inggris
ISBN/ISSN: 1-55542-027-3
Classification: 600
Content Type: -
Media Type: -
Carrier Type: -
Edition: -
Subject(s): -
Specific Detail Info: -
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