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Found 7 from your keywords: subject="INTERPERSONAL RELATIO...
cover
Up your service!: insights : true stories of winners and losers in the quest …
Kaufman, Ron.

True stories of winners and losers in the quest for superior service. Who wins? Who loses? It’s up to you! Benchmark the best service innovations (Chapter 5: Generating New Ideas). Discover how to keep your customers happy, loyal, and buying more (Chapter 10: Building Up Your Business). Find out who makes the biggest mistakes in service, and what you must avoid (Chapter 13: The Infinite Absur…

Edition
-
ISBN/ISSN
9810459394 (pbk.)
Collation
xix, 247 p. : ill. ; 23 cm.
Series Title
-
Call Number
658.812 KAU u
cover
Point of view and grammar: structural patterns of subjectivity in American En…
Scheibman, Joanne.

Joanne Scheibman.

Edition
-
ISBN/ISSN
1588112322
Collation
xiv, 187 p. ; 23 cm.
Series Title
Studies in discourse and grammar, v. 11
Call Number
401.41 SCH p
cover
Handbook of motivation and cognition: foundations of social behavior
Sorrentino, Richard M.Higgins, E. Tory (Edward Tory)

edited by Richard M. Sorrentino, E. Tory Higgins.

Edition
-
ISBN/ISSN
0898626676 (v. 1)
Collation
v. : ill. ; 24 cm.
Series Title
-
Call Number
153.8 HAN
cover
Blackwell handbook of social psychology. Interpersonal processes
Fletcher, Garth J. O.Clark, Margaret Sydnor.

Edition
-
ISBN/ISSN
0631212280 (hb : alk
Collation
xi, 619 p. : ill. ; 26 cm.
Series Title
Blackwell handbook of social psychology
Call Number
302 BLA

Edition
-
ISBN/ISSN
0631212280 (hb : alk
Collation
xi, 619 p. : ill. ; 26 cm.
Series Title
Blackwell handbook of social psychology
Call Number
302 BLA
cover
Social relationships: cognitive, affective, and motivational processes
Forgas, Joseph P.Fitness, Julie.

edited by Joseph P. Forgas, Julie Fitness.

Edition
-
ISBN/ISSN
9781841697154
Collation
xii, 356 p. : ill. ; 24 cm.
Series Title
The Sydney Symposium of Social Psychology series ; v. 10
Call Number
302.34 SOC
cover
Personal relationships across cultures
Goodwin, Robin

Edition
-
ISBN/ISSN
0-203-43416-1
Collation
-
Series Title
-
Call Number
302 GOO p

Edition
-
ISBN/ISSN
0-203-43416-1
Collation
-
Series Title
-
Call Number
302 GOO p
cover
Impoliteness in language : studies on its interplay with power in theory and …
BOUSFIELD, DerekLOCHER, Miriam A.

Edition
-
ISBN/ISSN
978-3-11-020267-0
Collation
-
Series Title
-
Call Number
306.44 IMP i

Edition
-
ISBN/ISSN
978-3-11-020267-0
Collation
-
Series Title
-
Call Number
306.44 IMP i